Full Arch Dental Lab You Can Actually Verify

It resets once we receive complete files or your design confirmation. Time spent waiting on design approval, missing files, or your reply doesn’t count against the committed turnaround. Turnaround is calculated in working days, and Chinese public holidays are excluded from both production and shipping schedules.

Lab-side responsibility issues — open margins or contacts, high occlusion, crowns that won’t seat, inaccurate shade, or any defect visibly affecting esthetics — are remade free of charge. If the remake stems from a material choice the dentist already specified on the submitted data or impression, or from a customer-requested change to shade/material after approval, it isn’t covered for free, and we’ll quote the cost before proceeding.

Cases with complete, clear files move straight into the workflow. If anything is unclear — an ambiguous shade, an incomplete impression, missing implant parameters — a technician will reach out by email or through our shared messaging channel before proceeding, rather than guessing. You’ll get notifications at design completion, production completion, and shipping, and you can check case status at any point.

Every case goes through 3 QC checkpoints: an intake/file review, a mid-process spot check, and a final inspection with independent sign-off. Implant and full arch cases get additional checks for passive fit, cross-arch accuracy, interface fit, screw channel angle, and component match; complex cases add a technical supervisor review. A case that fails QC triggers an automatic remake — you don’t need to request it.

The framework must seat naturally on the model with no rocking or spring-back and no applied force. We also check midline alignment, arch width, and bilateral occlusal height symmetry to confirm the arch is continuous with no distortion, and that segmented sections fit together tightly. For cases with wide implant spacing or complex geometry, we use a verification jig intraorally to confirm relative implant positions before finalizing the design, reducing fit errors from cumulative distortion.

Roughly 20 All-on-X arches per month off-season, up to 40 at peak. We staff to steady order volume day-to-day, and scale up during peak season through demand forecasting, overtime, and staggered scheduling — while protecting the turnaround of cases already scheduled. New large orders get negotiated delays or split shipments rather than compromising quality standards.

Quotes include design, models, components, packaging, and shipping. Unit count sets the base price, material sets the base rate, and implant components or design complexity add to it. You can confirm the full cost before production starts, and if a design change is approved early — without altering material or basic requirements — it won’t affect cost or turnaround. Multi-unit abutments, titanium bars, and temporary cylinders are billed separately, and we’ll flag that at the quoting stage rather than after the case is done.

Full-arch scan data with dedicated scan bodies, precise occlusal records, facebow transfer or esthetic photos, CT/CBCT data, and implant system labeling (brand, platform diameter, connection type). For vertical dimension cases, we also need your pre-treatment occlusal records so we can replicate them in a try-in for your approval. The step most often skipped: a verification jig for cases with wide implant spacing — skipping it noticeably raises the risk of cross-arch distortion, so we recommend it as standard on these cases.

Yes. Every case is bound to a unique case number that records the technician, equipment, material batch, and QC results at every stage, all archived. That’s exactly why responsibility can be settled with a record instead of two sides guessing.

Yes — most new customers start exactly this way. Digital cases can be sent directly to our email or a file-transfer platform; physical impressions can be shipped using a label we provide, or sent by you with the tracking number shared with us. New customers can apply for 30-day credit terms; full prepayment isn’t required.